SmartCloud-y
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Infrastructure Operational
SCY Infrastructure - DCH01 ? Operational
SCY Infrastructure - DCMIL01 ? Operational
EMail & Messaging Operational
90 days ago
100.0 % uptime
Today
EMail Security Gateway ? Operational
90 days ago
100.0 % uptime
Today
Domino / Verse / Traveler / HMSMO ? Operational
90 days ago
100.0 % uptime
Today
Connections Operational
Connections Cloud - Multitenant Operational
Connections Cloud - Docs & Preview Operational
Instant collaboration & meeting services Operational
Instant messaging (Sametime) Operational
Cloudflare Cloudflare Tunnel Operational
Cloudflare CDN/Cache Operational
Cloudflare Load Balancing and Monitoring Operational
Cloudflare Cloudflare Firewall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 06:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 04:30 CET
Scheduled - During the above-mentioned time frame, our Infrastructure provider will be carrying out urgent maintenance work on the networking layer of the datacenter hosting SmartCloud-y services.
During this work, network traffic will be interrupted, meaning that Customers won't be able to access our Services.
Dec 2, 17:27 CET
Dec 4, 2024
Partial service disruption - Datacenter networking
Resolved - We are pleased to inform you that all services have been fully restored following the recent outage.

We sincerely apologize for the inconvenience caused and deeply appreciate your patience and understanding during this time. Our team has worked diligently to resolve the issue and ensure that systems are operating normally again.

Thank you for trusting us and for your continued support. Should you have any questions or experience any residual issues, please do not hesitate to contact our support team a support@factor-y.com.
Dec 4, 12:02 CET
Monitoring - Services are now restored and we are now monitoring the complete availability
Dec 4, 10:11 CET
Identified - Root cause has been identified: we are now restoring the services.
Dec 4, 09:08 CET
Investigating - We are currently working on a networking disruption
Dec 4, 08:21 CET
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 06:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:30 CET
Scheduled - During the above-mentioned time frame, our Infrastructure provider will be carrying out urgent maintenance work on the networking layer of the datacenter hosting SmartCloud-y services.
During this work, network traffic will be interrupted, meaning that Customers won't be able to access our Services.
Dec 2, 16:30 CET
Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

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