We are pleased to inform you that all services have been fully restored following the recent outage.
We sincerely apologize for the inconvenience caused and deeply appreciate your patience and understanding during this time. Our team has worked diligently to resolve the issue and ensure that systems are operating normally again.
Thank you for trusting us and for your continued support. Should you have any questions or experience any residual issues, please do not hesitate to contact our support team a support@factor-y.com.
Posted Dec 04, 2024 - 12:02 CET
Monitoring
Services are now restored and we are now monitoring the complete availability
Posted Dec 04, 2024 - 10:11 CET
Identified
Root cause has been identified: we are now restoring the services.
Posted Dec 04, 2024 - 09:08 CET
Investigating
We are currently working on a networking disruption